Showing posts with label clarks. Show all posts
Showing posts with label clarks. Show all posts
Tuesday, 3 December 2013

Spending Time Together as a Family

It's really rare that we get to spend time together, just the three of us. Chris works 4 days a week and has college 2 days a week. This leaves us only 1 day so we try to make the most of it.

The Christmas Continental Market arrived here on the 15th November and we still hadn't been so decided to head down yesterday. I love the market. There are so many food stalls from around the world as well as stalls where you can buy little gifts too. It can be quite expensive though. 

We had a walk around but didn't see any gifts that caught our eye so we just decided on getting food. Had to be done! 

Chris got a wild boar burger & shared it with C. He gets one every year - they're delicious. I opted for The Bellybuster. This was a pulled pork baguette with sage and onion stuffing and gravy. It was so lovely but a bit awkward to eat as we walked around!

Bellybuster (with a sleepy C)

C munching his wild boar burger

When we left the market, we took C to Clarks. His cruiser/crawler shoes are too small for him so he desperately needed a new pair. On Saturday, he started to walk on his own so after our failed trip to Clarks 3 months ago, I really hoped he could get some lovely shoes this time. And he did! We tried a gorgeous pair of blue shoes on him. They had rockets on the side and lit up whenever he walked. I was so surprised that he was okay in them as last time, he couldn't even lift his feet in walkers because they were so heavy. The lady took his photograph and he looked so happy and proud. 




Wednesday, 11 September 2013

My Customer Service Experience at Clarks

A few days ago, we ventured into town to get C a new pair of shoes as he's now taking a few steps. With C being our first child we didn't know what we needed first. 

We had a browse at the hard-soled shoes in M&S and really liked the selection but thought we'd better go to Clarks and get his feet properly measured first. 

In we went and a lovely staff member came over to ask if we needed any help and I asked if he could measure C's feet. He happily obliged and even chatted away to C, trying to make him feel comfortable. He informed us that C's feet were 4G (wide feet!) and we selected a gorgeous pair of dinosaur shoes that lit up. 

He came back with the shoes in the proper size, fitted them and explained about how baby shoes work. Firstly, the shoes that we had chosen would need to be for a child who is capable of taking around 15-20 steps on their own. The hard sole helps to prevent the child from curling their toes up - something that they're used to when they first start to walk. 

The member of staff needed to see how he walked in them but C was much more interested in admiring his shoes. He did try to take a few steps but it was too hard for him and he kept going up on his toes and falling over. 

We were told that he probably wasn't ready for this type of shoe yet and that he should practice for a few more weeks in flexible-soled shoes. He said, "I don't want you to be wasting money on shoes that he won't be ready to walk in and by the time he is ready, he'll have grown out of them!"

I am so pleased with how we were treated. It took us a really long time to get C to take a few steps and the staff member sat with us the whole time. I love how he explained everything so clearly to us and didn't push us into a sale. I know when C is ready for those shoes, we'll definitely go back for them! I'm just annoyed that I can't remember the mans' name!